Refund policy

We understand that satisfaction with your meal is paramount. While we do not offer a return policy for our food items, we are committed to ensuring your experience with us is exceptional. If you find any issues with your order, please notify us within 5 days of receiving it, and we'll gladly send you a new order with free delivery. We stand behind the quality of our meals and strive to address any concerns promptly. For any inquiries or to request a replacement order, please reach out to us through our Email: contactglufd@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at our

Email: contactglufd@gmail.com